Our Return Policies are as follows:
- You may return all products within 15 days (from the date you receive the items) of delivery for exchange or refund. The original bag and tag should be intact, not be damaged.
- All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging within 15 days from the delivered date. If not, the buyer is responsible for all incurred fees and no refund will be issued.
- Please note the following items cannot be returned or exchanged: Swimsuit, lingerie, bodysuits, swimwear, jewelry, and accessories,On Sale.
- Return shipping fee and customs duties are at the customer's own expense.
- For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
- Please do not make returns directly to the address on the package received. Only send to the address that our customer service provided.
- Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with Paypal and 7-15 business days with the credit card for your refund to appear.
- The original shipping fee and insurance are non-refundable.
If you run into any issues, please feel free to drop us an email at firstname.lastname@example.org.